Few months ago, we were approached by a Healthcare Startup (referred by another client) to help build a Mobile Phone based Tele consultation App which included Video, Audio, Chat facility and more.
Even before the contract was signed and choosing us as the Technology Partner, we debated, discussed and brainstormed hard to in arriving at PMF (Product Market Fit), MVP Features, Target User Profiles on Patient Side and Provider Side.
Fast forward 3 months, after 2 iterations with early adopters, the app was finally launched LIVE to Speciality Physicians in India and Patients Overseas! Amazing response from both users. The entire experience was enriching!
User Experience if redefined in Healthcare, lot more users on both sides will embrace Technology smoothly.