Mobile app makes navigating hospital halls less stressful

Trying to find a patient room or a certain hospital department, particularly in facilities with many buildings, can be frustrating. So some of the state’s top health systems have turned to GPS technology to help patients and family members navigate their way through large hospitals.

Earlier this month Hackensack Meridian Health went live with MediNav GPS from Connexient at its flagship Hackensack University Medical Center.

MediNav will be integrated with Epic Systems Corp.’s MyChart software within the HMH Well mobile app. That functionality will also enable users to access lab results, appointment dates, medications and immunization history.

Modupe

The health system will roll out the technology at Jersey Shore Medical Center next month and eventually at all of the hospitals in the HMH network.

Kunle Modupe, vice president of Hospitality Services at Hackensack Meridian Health, said the decision to adopt GPS technology was based on feedback from patients and research that revealed that navigating through a hospital maze was challenging.

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How CIOs are using chatbots

IT business leaders discuss how they use chatbots to transform their organisation.

Chatbot technology has been on the rise across a number of sectors for some years, with industries from HR to insurance using them to boost customer engagement by building them into apps, live chat, email and other functions.

survey conducted by Oracle found that 80 percent of companies are already using chatbots, or plan to deploy them by 2020.

We look at how CIOs are using chatbots in their organisations.

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